REFUND

by Melissa
(Ontario,Canada)

I paid for a game but it is WAY more complicated than I would have liked and there is no way this is going to work for my party. I am looking for a refund. Can you help me?

My response:

You need to get in touch with the publishers of the murder mystery game (I note that you haven't said which one it is, so I can't tell you who to contact).

Their contact details will be in the the game materials you downloaded.

I suggest you give them as many details as you can - name of game, email address used to purchase, when you purchased. That will help them verify that it's a genuine purchase.

Note that as these murder mystery games are downloadable files, there is no obligation on the publishers to offer a refund. However, I know that Freeform Games does offer a refund.

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Don't know where to start?

Here's my suggested quick route through the site:

Step 1 - Go to Choosing a Game to choose the game that suits your party best.

Step 2 - Review the Tips for Hosts for helpful advice.

Step 3 - If you want to keep up to date with the latest murder mystery game news, click on my What's New page.

Step 4 - Once you've had your party - tell me how it went! Click here to tell me your murder mystery party story.

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