REFUND

by Melissa
(Ontario,Canada)

I paid for a game but it is WAY more complicated than I would have liked and there is no way this is going to work for my party. I am looking for a refund. Can you help me?

My response:

You need to get in touch with the publishers of the murder mystery game (I note that you haven't said which one it is, so I can't tell you who to contact).

Their contact details will be in the the game materials you downloaded.

I suggest you give them as many details as you can - name of game, email address used to purchase, when you purchased. That will help them verify that it's a genuine purchase.

Note that as these murder mystery games are downloadable files, there is no obligation on the publishers to offer a refund. However, I know that Freeform Games does offer a refund.

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Lockdown Murder mystery

Reunion with Death - a lockdown murder mystery for 6-9 players played using online video chat. Click here for more details.

And click here for online murder mystery party tips!

Don't know where to start?

Here's my suggested quick route through the site:

Step 1 - Go to Choosing a Game to choose the game that suits your party best.

Step 2 - Review the Tips for Hosts for helpful advice.

Step 3 - If you want to keep up to date with the latest murder mystery game news, click on my What's New page.

Step 4 - Once you've had your party - tell me how it went! Click here to tell me your murder mystery party story.

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