Payment made but game not received

I have made a payment for the Way out West murder mystery party on-line, but have not received anything.

It is urgent as my party in on this Friday.

My response:

I'm sorry if my reply is late - I'm afraid I have been away for a few days and unable to check my email. (In general I do recommend that you organise your party well in advance so that if you get a glitch like this you can get it sorted early.)

I'm also sorry that I can't really help you with queries about receiving the games after purchase. You see, the games are purchased direct from the publishers. (You clicked through to them from my site, however.)

So as I don't have any records of the transactions, I'm afraid I am unable to resolve payment queries.

However, I will forward your comment to the publishers (Freeform Games) for their action.

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Your murder mystery party questions.

Don't know where to start?

Here's my suggested quick route through the site:

Step 1 - Go to Choosing a Game to choose the game that suits your party best.

Step 2 - Review the Tips for Hosts for helpful advice.

Step 3 - If you want to keep up to date with the latest murder mystery game news, click on my What's New page.

Step 4 - Once you've had your party - tell me how it went! Click here to tell me your murder mystery party story.

Recent Articles

  1. Host Plays Game

    Oct 15, 17 04:33 AM

    Do you have any games where the host can also play along as one of the characters? Unfortunately the nature of a fully interactive murder mystery game

    Read More

  2. Sit down formal dinner

    Oct 13, 17 02:11 PM

    I am going to host a party for 11 people plus myself and it is a sit down seven course formal dinner. Should I have the dinner first and then surprise

    Read More

  3. How long to play St. Cakes?

    Sep 19, 17 12:03 PM

    We'll have a group of between 50-60 guests. How long can we anticipate the game taking? My response: I've not actually played St Cakes myself, but I

    Read More