Refund Policy

by Lydia Bewley

I ordered your Hollywood Lies Murder Mystery and in truth I struggled to understand where to begin with it. Forgive me I am sure others have thoroughly enjoyed it but we were so lost and I wish it had said on the cover notes that it is a bit like a book! That you have to sit down for a good day or 2 to understand it. I was looking really for a good interesting game as I am sure it is but without all the extras!

We were so lost that we ended up ordering a much simpler murder mysery game.

If you would be so good as to let me know about your have a refund policy I would be very grateful.

My response:

I'm sorry Hollywood Lies didn't agree with you - and yes, you can get a full refund.

However, you ordered the game from the publishers (Freeform Games) so you need to contact them directly.

Contact them via their website contact form here: contact Freeform Games. Be sure to tell them your payment reference and the email address you used to purchase the game - that will speed things along.

I'm glad you eventually had a successful murder mystery party.

Comments for Refund Policy

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Mar 23, 2010
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thank you
by: Anonymous

thank you so much !

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Join in and write your own page! It's easy to do. How? Simply click here to return to Your murder mystery party questions.

Don't know where to start?

Here's my suggested quick route through the site:

Step 1 - Go to Choosing a Game to choose the game that suits your party best.

Step 2 - Review the Tips for Hosts for helpful advice.

Step 3 - If you want to keep up to date with the latest murder mystery game news, click on my What's New page.

Step 4 - Once you've had your party - tell me how it went! Click here to tell me your murder mystery party story.

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