Refund Policy

by Lydia Bewley

I ordered your Hollywood Lies Murder Mystery and in truth I struggled to understand where to begin with it. Forgive me I am sure others have thoroughly enjoyed it but we were so lost and I wish it had said on the cover notes that it is a bit like a book! That you have to sit down for a good day or 2 to understand it. I was looking really for a good interesting game as I am sure it is but without all the extras!

We were so lost that we ended up ordering a much simpler murder mysery game.

If you would be so good as to let me know about your have a refund policy I would be very grateful.

My response:

I'm sorry Hollywood Lies didn't agree with you - and yes, you can get a full refund.

However, you ordered the game from the publishers (Freeform Games) so you need to contact them directly.

Contact them via their website contact form here: contact Freeform Games. Be sure to tell them your payment reference and the email address you used to purchase the game - that will speed things along.

I'm glad you eventually had a successful murder mystery party.

Comments for Refund Policy

Average Rating starstarstarstarstar

Click here to add your own comments

Mar 23, 2010
Rating
starstarstarstarstar
thank you
by: Anonymous

thank you so much !

Click here to add your own comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Your murder mystery party questions.

Don't know where to start?

Here's my suggested quick route through the site:

Step 1 - Go to Choosing a Game to choose the game that suits your party best.

Step 2 - Review the Tips for Hosts for helpful advice.

Step 3 - If you want to keep up to date with the latest murder mystery game news, click on my What's New page.

Step 4 - Once you've had your party - tell me how it went! Click here to tell me your murder mystery party story.

Recent Articles

  1. Way out West - map item card

    Nov 12, 18 02:20 PM

    I purchased Way out West and it refers to part of a map. I cannot find this in my download. Can you help? My response: The parts of a map in Way out

    Read More

  2. Way out West - German - Who is Robert?

    Nov 03, 18 05:57 AM

    At 22:00 unti l22:30 Epilog the main document says: Wer ist der Mörder? Lassen Sie die Spieler sich beruhigen und entspannen. Dann bitten Sie zunächst

    Read More

  3. Masked ball murder mystery for 30 - 40 ?

    Oct 31, 18 03:17 PM

    Hi, do you have a masked ball, murder mystery that can be adapted for 30 - 40 guests, obviously not all need set roles..? My response: I don't have any

    Read More