Troubleshooting questions - what to do when something goes wrong (problem opening the file, payment troubles and the like).
Unfortunately the internet isn't infallible, and sometimes it breaks.
So sometimes when you click on a link from my site you get a blank page, or an error.
Usually, the best thing to do is wait a few minutes. That usually does the trick.
Sometimes, however, the publisher's website has crashed, and that can take a bit longer to resolve.
In that case, get back in touch with me and I'll see if I can get hold of them (they sometimes have a Facebook page, or I can email them).
If you’ve got a query about murder mystery games in general, please feel free to contact me.
However, if it’s a query about passwords, payment, downloading the games, or the actual files themselves – you should contact the publishers.
This can be a problem with older versions of Adobe Acrobat Reader.
The best thing you can do is upgrade to the latest version.
Sometimes the files aren't very backwards-compatible and often simply upgrading to the latest version solves the problem.
If you need to ask me a question, either use this page or just type your question into any of the Facebook comments fields at the bottom of many of the pages.
And please check the FAQ first - your question has probably been asked before!
Here's my suggested quick route through the site:
Step 1 - Go to Choosing a Game to choose the game that suits your party best.
Step 2 - Review the Tips for Hosts for helpful advice.
Step 3 - If you want to keep up to date with the latest murder mystery game news, click on my What's New page.
Step 4 - Once you've had your party - tell me how it went! Click here to tell me your murder mystery party story.
Nov 12, 18 02:20 PM
I purchased Way out West and it refers to part of a map. I cannot find this in my download. Can you help? My response: The parts of a map in Way out
Nov 03, 18 05:57 AM
At 22:00 unti l22:30 Epilog the main document says: Wer ist der Mörder? Lassen Sie die Spieler sich beruhigen und entspannen. Dann bitten Sie zunächst
Oct 31, 18 03:17 PM
Hi, do you have a masked ball, murder mystery that can be adapted for 30 - 40 guests, obviously not all need set roles..? My response: I don't have any