Troubleshooting questions - what to do when something goes wrong (problem opening the file, payment troubles and the like).
Unfortunately the internet isn't infallible, and sometimes it breaks.
So sometimes when you click on a link from my site you get a blank page, or an error.
Usually, the best thing to do is wait a few minutes. That usually does the trick.
Sometimes, however, the publisher's website has crashed, and that can take a bit longer to resolve.
In that case, get back in touch with me and I'll see if I can get hold of them (they sometimes have a Facebook page, or I can email them).
If you’ve got a query about murder mystery games in general, please feel free to contact me.
However, if it’s a query about passwords, payment, downloading the games, or the actual files themselves – you should contact the publishers.
Unfortunately I can't provide telephone assistance as this site is a one-man band!
I always reply to anyone who contacts me (either through this page or the Facebook comments fields at the bottom of many of the pages), but not via telephone.
This can be a problem with older versions of Adobe Acrobat Reader.
The best thing you can do is upgrade to the latest version.
Sometimes the files aren't very backwards-compatible and often simply upgrading to the latest version solves the problem.
If you need to ask me a question, either use this page or just type your question into any of the Facebook comments fields at the bottom of many of the pages.
And please check the FAQ first - your question has probably been asked before!
(Alternatively, try the "Search this site" search box in the top right of the page. You may find that easier.)
Here's my suggested quick route through the site:
Step 1 - Go to Choosing a Game to choose the game that suits your party best.
Step 2 - Review the Tips for Hosts for helpful advice.
Step 3 - If you want to keep up to date with the latest murder mystery game news, click on my What's New page.
Step 4 - Once you've had your party - tell me how it went! Click here to tell me your murder mystery party story.
Sep 20, 19 02:14 PM
We are the Sexual Assault Victim Advocate (SAVA) center and we are planning a staff self-care day and it happens to be on Halloween and we are very interested
Sep 12, 19 12:42 PM
I purchased A Will to Murder but when I tried to download the zip file I got this message: Your connection is not private Attackers might be trying to
Jul 03, 19 03:25 PM
Which murder mystery game is the shortest? Which murder mystery game can be easiest modify to take an hour and a half. My response: In my experience